Be Your Own Client

Here's a little challenge for everyone out there looking to improve themselves!

It's a something that I've asked all my coaching clients to do this week.

I want you to pretend that you are your client or customer.  You are dealing with YOU. 

Now, in your dealings with YOU what are 3 things that you need to improve on?

I'll give you some examples, these are some of the things my clients came up with;

• Know my presentation better so I can answer questions more effectively.
• Have a quicker response time to phone calls.
• Dig deeper into my clients "WHY" so I can truly guide them through the process.
• Help my clients feel more comfortable, not be so "black and white" about everything.

These are just a few.  This exercise is designed to keep you on your toes and more importantly, seeing your business from a different perspective. 

Once you've come up with three items to improve, create a system to implement the changes you want to see.  It can be as easy as adding a daily task to your calendar to call in your scripts. 

This is a healthy exercise.  I encourage you to do it after every transaction.  After every appointment.  After every phone call.  EVEN if you got the result you wanted from the appointment, phone call, etc.

Simply ask yourself:

"What did I do really well?"          

"What am I going to do differently next time?"

It's self accountability.  It's being aware that even at our best, there's always something we can improve on.  There's always room to grow!